eProcessingNetwork Setup
To setup eProcessing Network as the gateway on your event site, you'll need:
1. Current Software subscription and a Chair login for the event site
2. The ability to login to your merchant account provider
1. Go to eProcessingNetwork website (link below):
2. Click the "Merchants" link and login.
1. Click on Merchants icon at top
2. Enter Username - from merchant account provider
3. Enter Password - from merchant account provider
4. Click on Login
3. Choose "Processing Control" and Click "GO!"
4. Verify that "TDBE (Transparent Database Engine)" is disabled.
1. Make sure "TDBE (Transparent Database Engine)" is NOT checked.
2. If you click it off, make sure to save the change by clicking on the Save button.
5. Verify "Allow return/credit transactions." is enabled.
1. Make sure "Allow return/credit transactions." is turned on.
2. Click "Save Return Transaction Policy" if you make any changes.
6. Enter "0" in all 4 transaction attempt boxes.
1. Enter "0", (zero), in all 4 transaction attempt boxes.
2. Choose "Update Attempts" if you made any changes.
7. Verify that Sales Transactions in enabled:
1. Make sure the Radio Button next to "Sales" is selected.
2. Choose "Process Transaction As Update" down below if you made any changes
8. Verify "Check to use RestrickKey to Restrict TDBE..." is enabled:
1. Verify "Check to use RestrickKey to Restrict TDBE..." is checked.
2. If you made any changes, choose "Save RestrictKey and Policy."
3. Copy the 15 random characters you see next to the button "Generate RestrictKey. " YOU WILL NEED THIS LATER.
9. Enter eProcessing information into Event Site:
Go to Admin > Site Setting > Payment / Credit Card > Setup Gateway:
1. Payment / Credit Card menu is only visible to Users with Chair role.
2. Choose eProcessingNetwork from the dropdown.
3. Choose which types of Credit Cards will be accepted.
4. Enter Username provided by Merchant Account Provider and entered in Step 2.
5. Enter RestrictKey copied from Step 8 (15 random characters).
6. Save.
10. Finish setting up processing on your event site
Go to Admin > Site Settings > Payment / Credit Card > Credit Card General:
1. This descriptor will appear on the receipts generated by the software as the source of the transactions. Ideally, it should match what will appear on your guests' credit card statements (this is dictated by your merchant account).
2. This box must be checked to allow vaulting or storing cards in your gateway for later access. If unchecked, the check-in screen will not display the form for vaulting credit cards.
3. SAVE
Be sure to test with a live online transaction (with vaulting or without vaulting)