Checking In a Guest using an Unassigned Ticket

Ticket buyers may not provide the names of their guests in advance.  This shows how to check-in a Guest who is using an unassigned ticket purchased by someone else (with a preassigned bid number)

Note: Best Practice is to Use Self Check-in so only a limited number of guests need to check-in the night of the event.  

Other Scenarios

  1. Guest with an Assigned Ticket
  2. Selling a Ticket to a Walk-up guest

Auction Night > Check In

Auction Night > Check In

Unknown (Unassigned) Guest Check-in  Starts by Looking up Name of Buyer

Unknown (Unassigned) Guest Check-in  Starts by Looking up Name of Buyer

Go to Auction Night > CheckIn

1. Lookup Buyer (Available Tickets will show)

2. Continue

Unknown (Unassigned) Guest - Check-in Screen - PreAssigned Bid Number

Unknown (Unassigned) Guest - Check-in Screen - PreAssigned Bid Number

(Bid number pre-assigned .)

  1. Type in Guest Information
  2. Vault Credit Card (optional)
  3. Link bidder number to already checked in Guest instead of typing in new number (Optional feature )
  4. Continue

Guest Check-in Confirmation

Guest Check-in Confirmation
  1. Start Check-in for Next Guest
  2. Print Bidder Number (Optional)
  3. Print Receipt (Optional)
  4. Sell Item to Guest (Optional)