FAQs Related to Donors
FAQ: How do I enter an item that doesn't really have an actual donor?
A: When there is no tangible donor go to Donors > Click on Add a donor button > Select Business and insert in the Business Name field "Friends of (your organization)". For example, items like raffle tickets or paddle raises can use the generic donor.
FAQ: How do I create anonymous or invisible donors?
A: Go to Donors tab > Edit or Add a Donor > check the box next to "Keep Donor Anonymous to the Public?" on the right under Extended Information > Save.
FAQ: How do I enter an item with multiple donors?
A: There are three ways to enter items with multiple donors:
1. Create a faux item for each donor and then build a lot from those items.
2. Create a joint donor (listing all donors in the donor name field) and then a single Item that the donor gave.
3. Create a joint donor with a generic name who gives a single Item, then list all donor names in the Item Description.
FAQ: A donor has dup records and there are items associated with each. How do I fix?
A: 1. Decide which donor record you want to keep.
2. Click on the OTHER donor record (Donor page) and edit the listed item(s) by selecting the donor being kept from the dropdown menu and save.
3. When all the items are moved and the list of the OTHER donor is empty, delete the duplicate donor record using the trash can on the Donor Page.