The Quality of Our Support Depends on the Quality of Your Information
Our support team monitors events in progress and we will reach out to you if we notice issues arising. Providing complete and accurate information on this page helps us help you.
To update organization information:
Go to Admin > Customize Your Site > Organization Info
1. Title of the Event appears multiple places by default most notably in the Navigation bar of each page.
2. Insert Organization name that will be used as Default for system generated emails.
3. Formatted mailing address appears on the in the footer as a mail contact for your organization.
4. Add contact information such as the auction chair or others involved in the event who our Support Desk will use in helping you before the event.
5. Add person who can be contacted in an emergency during event night and their cell phone number.
6. Add a person who is responsible for billing and software subscription issues.
7. Save when finished.