Auction Help and Documentation » Auction Night - What Your Volunteers Need to Know » Returns/Refunds

Returns/Refunds

Return an Item Button on Auction Page

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Find Guest

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1. Enter Number or Name in search box and choose it by clicking it "into the box."

2. Continue

Choose Item(s) to be Returned and Reason

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1. Check box next to item to return.

2. Optional Return reason for person doing cleanup to understand.

3. Process

Finish Return and Payment Refund

1. Green Refund Confirmation Box

2. item being returned confirmed.

3. Payment being refunded.

4. Revised Receipt Print link

5. Follow instructions. [Instrcutions will vary based on the type op payment being refunded.]

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