Auction Help and Documentation » Auction Night - What Your Volunteers Need to Know » Finding Guests in the System

Finding Guests in the System

Everything is ready, the stations are in place with volunteers. (Red text is draft script for volunteers to use in talking to guests.)

Welcome. I can check you in here. Name?

Type in the guest's name or the name of the person or company that bought the ticket into the (1) Search Box

1. Search box will look for numbers, names or if anonymous or unknown the buyer's name.

2. Where only Buyer is known- anonymous or unassigned, the Number of available tickets will show in ( ).

3. Green check mark shows guest already checked in. (Guests can be checked in and out as often as needed.)

4. Choose guest to be checked in.

Choose and Click on the name to pull it into the (1) Search Box and click on (2) Continue

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Confirm info, Swipe a Credit Card and Enter in Bidder Number (Preassigned numbers avoid 3rd step)

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(1) Are you still at 123 Main ?

(2) Would you like to speed things at the end of the evening by swiping your card now? (Optional: No charge is made until you buy something and the information is discarded if you don't)
Card Security Code must be typed in. Better to leave blank than guess at a smudged number.

(3) Your bid number is 121 (selected by the number on the top of the pile beside the station).

[ (3) Alternative - If Bid numbers preassigned, this field will not appear. Set ]

(4) Continue.

Confirmation Screen

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You are sitting at ______________ table. Have a good time.

Check in Next Guest

Prev: Video - Assigning Bid Numbers At Check-In Next: Walkup or Surprise Guests

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