Complete Auction Manual
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Introduction to Using the Software for a Successful Auction
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Setting Up Your Auction Site
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Adding Donors and Items
- Adding Donors
- Donors- Finding, Sorting and Analyzing Donors
- Defining Custom Data You Want to Collect
- Adding items
- Item Detail Glossary (Key)
- Cloning Items
- Adjusting Item Categories
- Accepting Donated Items Submitted Online Directly by Donors
- Packaging Items Into Lots and finding them inside Lots
- Managing the Tax Rates for Your Sales
- Editing a Single Item for the Online Catalog
- Reporting Items - Using the Catalog Advanced Search
- Thanking Donors by Snail Mail
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Adding Tickets and Guests
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Organizing to Print
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Final Preparation
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Auction Night
- Auction Night Checklist
- Video - Auction Night in a Flash
- Video - Auction Page Overview for Auction Night
- All Your Volunteers Need to Know Can Be Found On One Page
- Common Questions - Ready Answers
- Video - Assigning Bid Numbers At Check-In
- Finding Guests in the System
- Walkup or Surprise Guests
- Selling to Guests at Check in
- Selling Bulk Items - One Item Sold Many Times to Many Guests
- Selling Items One at a Time
- Video - Checking Guests Out on Auction NIght
- Displaying Winners Who Should Checkout
- Check Out - Finding Guests - Check Sales - Collect Payment
- Returns/Refunds
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Closeout
